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IT Admin and Networking Techie/0-1 Yrs

venolearn(A Unit of Venolin technology Pvt Ltd) , Mumbai · venolearn.com · Full-time employment · IT/Systems Administration

Job Description & Responsibilities

  • Communicate computer concepts to users of all computer literacy levels, in order to perform training, on a one-on-one basis
  • Basic knowledge of data networking principles, architecture, and applications
  • Experience in the installation, configuration, and administration of LANs, WLANs, and WANs
  • Familiarity with the operation of Microsoft Solutions and MAC based business applications
  • Installation and configuration of network printing resources
  • Evaluates and troubleshoots personal computer hardware and software, peripheral device, mobile devices and network component problems
  • Interprets system console messages and other error messages and conditions
  • Initiates corrective action when required. Is the primary interface for the Department’s help desk and customer support system, providing prompt response to user problems, recording of all trouble calls
  • Maintains status of problems within the help desk system, and recording solutions to problems and the closing of trouble calls
  • Installs, sets up, configures, tests, and operates personal computers, mobile devices, terminals, peripheral devices, and network hardware and software components
  • Maintains records required to accurately track all computer equipment and software inventory
  • Performs preventive maintenance on personal computer, file management, mobile devices, peripheral, and network hardware devices

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