Head - IT

Strategic Planning & Budgeting:-

• To create and maintain Information Technology & Management strategy in line
  with stakeholder needs and in keeping up with current best practice for the telecom sector in
  the field of IT.
• To develop long term action plans to ensure optimum and enhanced utilization of the IT (implemented applications, infrastructure, network and resources).

• To drive cost efficiency through proper budgeting in all spheres of IT and capacity utilization of the team.

• To analyze the existing processes and evaluate new web based applications to integrate into the system
• To be a champion of change, optimizing current IT solutions whilst promoting innovative solutions to operational challenges.

IT Application & System Management:-

• To ensure existing applications in the organization are up and running and re-engineer them to maximize their productivity level.
• Development of enterprise standards and technology architecture and the IT operations
  governance process.
• Works closely with and manage strategic vendor partner relationships. Setup and run the
  Governance with the partners. Build strategic relationships for creating value for the organization.
• Conduct product and vendor evaluations ensuring best in class technologies and partners.
• To manage the day to day operations of IT systems, ensuring that planning, end-user impact, change management, training, quality management are properly addressed and monitored to ensure that deadlines, budgets and service levels are met and results delivered.

• Hands-on technical depth enables direct oversight, problem-solving leadership and participation
  for complex infrastructure implementation, system upgrades and operational troubleshooting.

Leadership & Team Management:-

• To direct, supervise and develop team to achieve assigned targets & maintain good relationships.
• To ensure self  & team's alignment to organizational goals, policies and provide support to other departments.
• To monitor, equip the team to monitor themselves & engage in constant performance discussion to identify gaps and improve performance.
• To create a succession plan in order to build strong second line leadership team.
• To develop oneself and team through organizational initiatives like coaching, training, continuous feedback session, etc.

General:- 

• Should have experience working on LINUX platform.
• Should understand the process of converting manual process to automation tool.
• Should have a good understanding about the independent platform application like Pearl / Java / C# / C++ and etc.,
• Customer handling skills
• Preferably from a Telecom industry.