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Customer success executive
Posted by Ashok Somalraju (@ashokty)
Tophyre Technologies Pvt Ltd
https://hasjob.co/tophyre.com/v0i4g
,
Bangalore
· tophyre.com
· Full-time employmentFull-time employment
· Customer SupportCustomer Support
Responsibilities and Duties
- Own the product knowledge base
- Regularly talk to customers and bring feedback on the product and process back to the rest of the team
- Own user and account level metrics.
- Handle customer inquiries and complaints.
Required Experience, Skills and Qualifications
- Experience with startups
- People person - Great communication skills via emails, text, and phone.
- Experience working in HR and B2B industry.
- Build and maintain customer relationships
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