Operations Executive

Those looking for a decisive career shift, a new challenge, and interested in a fast-paced work environment, along with a talented, hard-working and dedicated small team. Your efforts will have a direct impact on the firm's growth.

SKILLS REQUIRED:

• At least 1 year of experience as Operations Executive
  • Background in a highly regulated industry – pharmaceutical or food manufacturing
  • Degree in relevant subject

Key Responsibilities

• To ensure that product is available to the customer at the required quality and delivery date, whilst optimizing the operational costs
• Implement new culture & programs that lead to the improvement of the institution and of the individual
• Management of communications with local and regional manufacturers/ clients
• Management of customer complaints related to product quality issues
• Development of long term plans and budgets to achieve the set goals and objectives
• Manage the company's commercial operations including various expenses and budgets.
• Keep a check on the performance of the operations of both internal service providers and external service providers.
• Prepare Request For Quotations and Purchase Orders
• Drafting emails and sending them to the manufacturers/clients for updates
• Communicating designs and pack shots with the Designers &
  Manufacturer’s for the same.
• New manufacturer’s- research, sending initial emails, calling and fixing appointments.

Eligibility:

• MBA or any graduate degree
• Customer Service Oriented
• Ability to work independently
• Good written and oral communication skills
• Appreciation of the reputation of the industry and an understanding of how to protect  the companies reputation
• Collaboration, interpersonal and facilitation skills.
• Displays sensitivity to manage distributor relationships and ability to build collaborative working relationships with colleagues and associates both within and external to the organization
• Good problem solving and decision-making skills.
• Should be very comfortable with using Computers-Office (Word and excel), internet and emailing, as well as Google & other search engines.