Product Manager (Fully Remote Role)

About Steer73

We're a forward-thinking digital transformation scale-up. We work with a wide variety of clients to understand their needs, shape their solutions and deliver their systems. In many cases we serve as our client’s in-house product, design and development team. We run as a distributed network of teams, operating out of various locations around the world.

As keen advocates of agile delivery, we work closely with our stakeholders to drive an iterative and continuous feedback approach to ensure that we are meeting our end-user's needs. You'll be learning every day, from the team around you and senior members of the team, who you'll have daily exposure to.

Our mission is to improve the performance of businesses and the lives of their people & customers, with technology. You'll play a key part in helping us achieve this by making sure our service delivery is best in class.

If you want to develop new skills, there'll be plenty of opportunities: many of our current team have progressed as we've scaled. No two days are ever the same at Steer73, the pace we move at also means priorities will change so you’ll need to be comfortable with this (we’ll support you!).

Role Description

We are looking for a Product Manager (for digital transformation) to join our Product team.

You will work with the Product Director and Product Team to understand the needs of the client. You will gather the requirements on not just what they say they want, but what they really need.

Working hand in hand with the commercial lead and product director, you will attend client meetings to discuss the product needs and the proposed solution; including market forces, the company pain points, marketing of the product and overall strategy of the company and the specific product. You will work to feed this information back to clients and confirm all assumptions and hypotheses.

You will be responsible for creating the user stories, persona, lifecycles and flows in the product as well as either overseeing or creating wireframes and interacting with the design team to make the wireframes into draft designs and final designs.

You will oversee the build process, using Scrum, Kanban or Waterfall methodologies and you will be responsible for making sure the QA and the Product Owner (if applicable) are clear in their work load and their specific tasks to help you deliver the sprint and complete build process.

You will be responsible for estimation of work and the communication of the work, stories and tickets to the development team in a clear and unambiguous way. You’ll oversee testing of your product.

You will be working on 2 to 3 client projects at a time, which whilst interesting will also be demanding and you’ll need to be able to clearly prioritize your time and efforts.

You will be confident of making decisions, explaining your processes and thoughts both internally to the team and to our clients, and have experience of consultative agency approaches, where we need to lead the client and not the other way around.

Requirements

• Deliver accurate and detailed documentation
• Excellent written and verbal communication
• Highly analytical
• Excellent attention to detail
• Knowledge of Agile Scrum / Kanban
• Ability to write user stories
• Ability to write acceptance criteria
• Wireframing
• 3+ years experience
• QA testing

Key tasks

On a typical day, you may be:

• Attending client meetings (typically remotely, by phone or Teams)
• Documenting meeting outcomes
• Analysing client requirements
• Documenting client requirements
• Writing user stories from documented requirements
• Writing acceptance criteria for user stories
• Developing wireframes
• Creating user flows
• Researching competitors and competitor products
• Conducting end user research
• Manually testing acceptance criteria from user stories
• Working with product managers to refine and agree scope and detail of tasks
• Helping product team with product related work as necessary

Aside from the role, the people, our culture and our mission, we have some other things that make Steer73 a great place to be. To name a few:

• Grow with Steer73: your development is important to us. We have a great professional development framework in place and we guarantee that you’ll learn loads and develop both personally and professionally during this exciting period of our growth.
• Our people: we’re an energetic, inclusive and talented team who are incredibly passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine

and we value everyone's input equally.

• Our values guide our decisions, the way we work, our culture, and the people we ask to join the team. We work hard to foster a transparent, diverse environment and support each other. We encourage autonomy and we’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves.
• Flexible working: We are family friendly and we take time to understand employee's personal needs. As a remote-first business, our teams benefit from making the most of our flexible work hours and remote working policies to establish the right work-life balance.
• Equipment: we will ensure that you have the right set up to enable you to do your best work.