Customer Operations, Business Development & Marketing Executive (freshers welcome)

We are looking for a capable and driven candidate (freshers welcome) to be the voice of Remedico to our customers, manage customer operations, engage and convert our leads and audience across social media, and handle social media campaigns. There is also scope for the right person to handle content, including blog post writing and other video / visual content generation.

Being a young team, this is an exciting opportunity to wear multiple hats across functions, and help to define the brand to our audience. You would be a founding member of the team, and the right person will be able grow and take a leadership role as we scale.

We would love it if you shared our passion for helping people lead healthier, happier lives, and for making qualiy healthcare affordable and accessible to everyone.

Responsibilities:
- Convert qualified leads to paying customers via WhatsApp, social media, and phone (no cold calling)
- Manage the end-to-end operations of our treatment service, including liaising between customers and doctors, as well as tracking, monitoring and optimising the process
- Run organic social media campaigns across Instagram, Facebook, WhatsApp, Snapchat and others
- Create engaging content such as blog posts and videos (preferred but not required)

Requirements:
- Proven work ethic and high levels of enthusiasm
- Strong understanding of social media platforms, especially Instagram
- Strong sales, business development, customer engagement, and communication skills
- Proficiency in English and Hindi (proficiency in other languages is a plus)
- Advanced troubleshooting and multi-tasking skills
- Experience or knowledge in the medical / health science / biology fields is highly regarded (but not required)
- Experience with content generation, e.g. graphic design, video editing software is highly regarded (but not required)