Associate Director - Technology & Analytics

At Quest Alliance we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators. We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training

At Quest you will get the opportunity to apply your skills and contribute to addressing issues around quality education and skills training. The organization gives you the space to learn and grow in a fun and engaging environment.  We have an eclectic group of people working at Quest drawn from diverse disciplines including Education, Technology, Design, Youth Development and Business. 

ABOUT THE ROLE: 

As we look at shaping a 21st century networked organization, we are looking for a strategic leader who can lead the strategy and execution of Quest’s technology, automation and analytics framework across the organisation.

Quest Alliance is hiring for the post of an Associate Director - Technology & Analytics to meet the growing needs of the organization. We at Quest are entering an unprecedented time where the work place and all the stakeholders one works with have access to advanced technology tools generating vast amounts of information and by default, the ability to track, report and share information across the impact chain instantly.

The expansion of Quest into 10+ states as well as the work across the school to work continuum have added several layers of opportunity and complexity to managing the information flow. It has never been more critical for Quest to be able to effectively harness, process and make meaning of the information flowing through the organization, its 180 + team and all its diverse stakeholders.

Key Outcomes for the Associate Director - Technology & Analytics 

• Increase transparency and visibility of information across the organization’s nodes and functions

• Increase data driven decision making, enabling everyone from the CEO to the field facilitator to leverage accurate information to decide strategic goals or choose contextual lesson plans and topics for end beneficiaries 

• Increase accountability and ownership among teams, individuals, partners, vendors and funders 

• Oversee the architecture and development of the Quest App product roadmap

• Have the ability to map future trends and make technology decisions that will have far reaching implications on the trajectory of the organization

• Use Artificial Intelligence for Education & Skills Development Issues.

• Define the interconnections and workflows across teams and ensure objective data for teams to collaborate and work together on shared goals & support functions

The high-level role of the Associate Director - Technology & Analytics will be to play the role of a cultural change agent who will enable the organization to adopt a democratized way of using new technologies for efficiency, collaboration and impact. 

Core Work Areas

The Associate Director - Technology & Analytics’s core work areas will be around: 

1. Technology strategy & vision rooted in human centered design and organizational values 

2. Architecting Data & Analytic Systems and transforming People’s Relationships with Data

3. Technology for internal excellence to empower Quest to become a 21st century organization

4. Contributing to the thought leadership agenda of the organization

5. Creating analytics workflows for Functions – Marketing & Communication, Finance, Administration & IT, People, Operations & Business Development

Requirements

• Familiarity with open source software, microservices, database design and management, use of AWS/GCP/Azure 

• Ability to design scalable, modular technology architecture, and experience with moving existing systems to new architecture when in production

• Exposure to non-profit oriented technology needs e.g. grant management systems, licensing of SaaS products with non-profit pricing

Women candidates are encouraged to apply! Due to the enormity of applications received, Only shortlisted candidates will be contacted!