Technical Content Writer

Summary :

The mission of this role is to write content for the company's marketing channels, including blog posts, landing pages, advertising campaigns, newsletters, social media channels, press releases, and more. Your day-to-day responsibilities will be to write content that helps attract new interested prospects to our product and services. Communicates the latest news, how-to's, announcements, and features to our existing user and customer base. This is a role where you- ll write new material every day, as well as help the rest of our team in contributing their own content by editing everything we publish.

Ability to understand software terminology is a must. We need a writer, not a - marketing person who can write- or an - SEO copywriter." The incumbent will need to spend the majority of the time writing daily on a variety of topics. Technical writers, journalists, long-form writers - anyone who is accustomed to high word counts, simplifying and condensing complex ideas into an understandable structure would be a perfect fit for this role.

Roles & Responsibilities :

- Write copy for marketing sources including our website, newsletters, social media, and landing pages

- Publish blog posts according to a regular schedule

- Write how-to articles and guidebooks

- Edit any and all content published for voice, tone, grammar, structure, consistency, and correctness

- Create user and developer documentation/walkthroughs/guides for new features as they are released; tailor the content to the specific needs of the audience.

Qualifications :

- Outstanding written and verbal communication skills

- Undergraduate or graduate degree with an emphasis on technical writing skills (English, Communications, Advertising, Marketing, Journalism), or professional experience as a writer

- 2+ years of experience as a writer

- Technical background preferred, knowledge of web publishing or CMS systems like AEM, Sitecore, Wordpress, Drupal, GitHub Pages, et al

- Portfolio of published work

- Knowledge of software, technical content marketing, and inbound marketing preferred

Qualities we're looking for :

- Awesome communication skills . You should be a great writer and speaker -- you'll be writing content, and talking constantly with new prospects, existing customers, and our own team.

- A GTD attitude . Identify next actions, communicate intent, and execute. We're a fast-paced team, and this role covers a wide area, so a results-driven mentality is critical.

- Ownership thinking . Have the ability to take ownership and make decisions. Passion and self-motivation is key. We don't micromanage, you'll be expected to own and deliver.

- Desire to build something great and bring technical solutions to people to solve their problems.