Inside Sales

Newage Software & Solutions , Bangalore, Chennai, Mumbai, New Delhi, Philippines · · Full-time employment · Business/Management

Designation          : Executive- Inside Sales    

Department       : Inside Sales

Reports to           : Manager-Inside Sales

Job Summary:

This role is responsible to sell the company services to the potential customers through phone/Email.

Key Responsibilities:

  1. Approach the customers in the provided database via- Phone/Email to offer services.
  2. Need to make point of contact ( USA customers ) .. Contact numbers if not available then need to track online (Google /Linkedin or any  ).
  3. Profiling for all SEA/AIR products (Import , Export , Clearance , Warehousing )
  4. Enquiry Generation
  5. Preparing Quotations , Negotiations , Cost follow up with pricing team /Agents  
  6. Closure of Accounts
  7. Handling of shipment by coordinating with different depts.
  8. Follow up on the collections


Key Metrics (KPI’s):

  1. Achieving budgets as allocated
  2. Error free quotations
  3. Collections/receivables

  Skills & Competencies required:

 Technical/Generic Skills


  • Negotiation Skills
  • Patience and ability to engage customers in conversation.
  • Good sales ability
  • The ability to handle rejection

Behavioral Skills


  • Very good Communication Skills
  • Task oriented
  • Very good Interpersonal skills

Qualification & Experience:

Graduate/ Postgraduate / MBA in Sales and marketing preferred.

Requires 2-3 years of proven experience as Inside sales representative.

Requires freight forwarding Experience (Knows basic USA Export/Import Process)

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