Program Director - Mentor To Go (A Mobile Mentorship Program)

EXPERIENCE: Between 10 - 15 years of Program leadership experience, preferably in the development sector (with some experience managing technology driven programs) or technology sector (with a passion or interest to join the development sector)

OVERVIEW: The Program Director will lead an exciting 3-year technology and program development phase at Mentor To Go, our mobile mediated mentorship program for young adults. This phase of development will deliver an employability focused mentorship program to over 13,000 young people. The Program Director will be responsible for successful achievement of the program’s technology & operational milestones. Mentor To Go is India’s first mobile mentoring network, that has been supported by leading Foundations and Corporates like Cisco India, Rosy Blue Foundation, Praekelt.org, and has been recognised at forums like the 2017 and 2018 ICT4D Conference.

KEY RESPONSIBILITIES:

• 25% Planning and Organizing

• Hiring technology leads for the web and app development of the project
• Creating the detailed annual operating plan and technology plan
• Creating quarterly, monthly and weekly trackers and milestones for the annual plan
• Signing up key mentor and mentee outreach partners to the project
• 25% Program Execution Oversight
• Create SOPs for all program processes adapting from Mentor Together and Mentor To Go’s current standard processes
• Assist program team in gaining fluency and mastery in the delivery of program processes
• Supervises all engineering activities, including design, development, testing and deployment
• Oversees the project management process and delivery timelines to keep projects on schedule and on budget
• Review weekly and fortnightly plans with teams.
• Review outputs & assist in troubleshooting

 

• 25% Personnel Management

• Manage the individual and team performance
• Conduct reviews and appraisals of team along with HR Manager
• Plan out skill development and training calendars for team

• 25% Reporting & Financial Management

• Prepare monthly, quarterly and annual reports to partners
• Discuss program progress on a regular basis with partners
• Review financial spending on projects on a monthly, quarterly and annual basis
• Approve expenses & requests for advances submitted by direct reportees
• Review MIS reports prepared on the basis of budgets and expenditure

 

 

COMPETENCIES:

• At least 10 years of experience, with at least 2-3 years of demonstrable experience leading delivery of technology projects

• Prior experience working on engineering projects, preferably with knowledge of web and mobile app development

• Very strong analytical and logical skills

• Very strong oral and written communication skills

• Strong team leadership and personnel management skills

• Strong passion to work on technology for the development sector

 

 

REPORTING RELATIONSHIPS:

• Reports to CEO

• Reported to by Senior Program Manager, Program Manager, Program Coordinator, Mentee Manager

 

SELECTION PROCESS:

• CV and covering letter

• Skill assignment/s

• Personal interview

• References

COMPANY OVERVIEW:

Mentor Together is an award winning non-profit organization that has pioneered the youth mentoring movement in India since 2010. We provide children and youth facing adversity, empowering one-on-one relationships with mentors, that help them break the inequality of opportunity.

Over 2018 - 2021, Mentor Together will work with over 20,000 young people through face-to-face and technology mediated mentorships. Mentor Together’s partners include Amdocs India, Cognizant India, Rosy Blue Foundation, the Edelgive Foundation, Fidelity Management Research, Cisco India, and others.

Learn more about us at www.mentortogether.org. 

About our technology platform:

Mentor Together’s technology platform includes the mentor-mentee matching framework, management of mentor and mentee applications, mentoring projects, curriculum, meeting logs & plans framework, and a dashboard of reports on the progress of mentorship. This platform also connects to an Android based mobile app - Mentor To Go, IVR systems, and call-routing systems.

Our organisational values are:

• Youth centric work - We believe that mentoring is a facilitative process that identifies the voices, needs and aspirations of mentees.  We aim to partner with each mentee in his/her own journey, to enable them to realise their unique potential. We keep the mentee at the centre, as the key stakeholder, in all our work.
• Impact driven - We think long-term in our impact. We are here to fundamentally change the trajectories of children. We employ evidence-driven theories of change, best in class processes, and everyday experiences from the ground, to ensure that we are doing the best we can to empower our mentees.

• Organisation and team first - Every member of Mentor Together is strongly aligned to our vision and mission. We work together as teams upholding the values of trust, respect and integrity. We place the organisation first in our work.

Invigorating workplace -  We focus on engaging our people in all aspects of our organisation’s work. We appreciate and celebrate them for who they are, giving them an opportunity to learn and grow, in ways that help them be more fulfilled in their lives.