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Customer Support Executive

Kuants , Gurgaon · · Full-time employment · Customer Support

1. Handle customer queries on a real-time basis over chatbots
2. Provide demos to potential customers, with regular followups
3. Act as a bridge between the tech team and customer queries, making sure of a quick resolution
4. Manage email and SMS marketing campaigns of the company
5. Make use of user data for actionable sales strategies

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