Program Manager

Program Manager

Job Description-
 Strong business experience in multiple process areas with excellent project management
and process development skills;
 Represents the needs of the business, function, or region on an ongoing basis to drive
process improvements;
 Contributes to the development of new ideas and methods;
 Ability to drive process improvements using industry standard quality improvements tools
and concepts. Works on complex problems where analysis of situations or data requires
an in-depth evaluation of multiple factors;
 Develop & maintain Partner onboarding lifecycle programs for key go to market partners;
 Understand, drive and connect to all aspects of partner development, including: key
attributes of an ideal of prospective partners, relationship definition, contract negotiation,
launch activities, partner certification, partner value propositions, content development,
Partner marketing, incentives, and benefits;
 Responsibilities Communicates tactical process decisions and plans, project status, and
issues and workarounds, in order to achieve alignment with relevant areas of the
business, function, or region;
 Frequently represents the organization to external customers/clients;
 Assist in engaging key stakeholders across the organization in support of the
implementation efforts;
 Leads internal projects with medium to high complexity and risk, provides feedback on
projects, and conducts post- project evaluations;
 Leads and/or provides expertise to functional project teams and may participate in cross-
functional initiatives;
 Exercises significant independent judgment to determine best method for accomplishing
work and achieving objectives;
 Collaborates with operational teams and business stakeholders to gather business
requirements;
 Solid financial and business acumen;
 Provide oversight of the program related projects and tracks of work;
 Lead the Partner Program activities to drive clarity, process discipline and expected
results;
 Identify people, process, and technology efficiency improvements across the
organization;
 Planning the overall program and monitoring the progress;
 Coordinating the projects and their interdependencies;
 Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the
business change manager;
 Managing risks and issues and taking corrective measurements;
 Managing the program’s budget.