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Associate Planning

BigFday.com , Chennai · www.bigfday.com · Full-time employment · Customer Support

Associate Planning

As a part of our Inbound Sales team, you'll be responsible for ensuring every customer who gets in touch with BigFday gets a hassle-free planning experience. In order to do that, you'll be expected to

- Speak to customers and help them plan their event by helping them with suggestions (Venues, Decors, Photography, etc) via BigFday backend

- Close sales deals over the phone and maintain good relationships with vendors (Hotels, Event planners, photographers, etc.)

- Help the customers finalize the right event services


Requirements:

- Excellent communication skills (Fluency in English & Tamil are mandatory)

- Go getter, extrovert, who can start conversations and talk for hours (even rubbish!!)

- Good at solving issues

- Can fight your way to get a win-win situation

- Ability to empathise and persuade people

- You’ll be okay with excited people continuously calling you to help plan the biggest celebrations of their life


About BigFday:

BigFday is a Chennai based start-up that helps people plan their celebrations hassle free. Actively engaging with 800+ customers every month, we work with over 500 venues, including all top hotels.

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