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Associate Planning
Posted by Bharathi Vivekananda (@bharathibigfday)
BigFday.com https://hasjob.co/bigfday.com/tal5w , Chennai · bigfday.com · Full-time employmentFull-time employment · Customer SupportCustomer Support
Associate Planning
As a part of our Inbound Sales team, you'll be responsible for ensuring every customer who gets in touch with BigFday gets a hassle-free planning experience. In order to do that, you'll be expected to
- Speak to customers and help them plan their event by helping them with suggestions (Venues, Decors, Photography, etc) via BigFday backend
- Close sales deals over the phone and maintain good relationships with vendors (Hotels, Event planners, photographers, etc.)
- Help the customers finalize the right event services
Requirements:
- Excellent communication skills (Fluency in English & Tamil are mandatory)
- Go getter, extrovert, who can start conversations and talk for hours (even rubbish!!)
- Good at solving issues
- Can fight your way to get a win-win situation
- Ability to empathise and persuade people
- You’ll be okay with excited people continuously calling you to help plan the biggest celebrations of their life
About BigFday:
BigFday is a Chennai based start-up that helps people plan their celebrations hassle free. Actively engaging with 800+ customers every month, we work with over 500 venues, including all top hotels.