Assistant Manager - Data Analytics

Engagement team - Assistant Manager Data Analytics.

• Helps to improve customer engagement.
• Connect the dots and helps translate disparate data into actionable intelligence and insights
• Interprets key drivers, trends, and challenges in data.

Roles and Responsibilities

• Act as an analyst with full responsibility for handling the complete spectrum of reporting and analytics.
• Owns the complete delivery responsibility, including accountability and quality.
• Responsible for continuously driving innovation and developing reporting/ analytics solutions.
• Constantly seeks to understand client’s most critical issues and develops creative approaches to provide them with relevant insights.
• Enables business analysis, decision support and working within various reporting systems for enhanced execution.
• Reviews existing systems/projects and challenges the validity of given procedures and processes with a view toward enhancement or improvement.
• Leads analysis on performance issues and provide supporting data for leadership and executive presentations and reports.
• Provides sales systems team with functional requirements and watches fitment of analytics and reporting tools.
• Helps the team handle structured and unstructured data as well as coaching the team to see logical patterns from sec  ondary and primary data.
• Proficient in observing patterns in data and can interpret trends. Comfortable with huge volume of data and has the intelligence to differentiate between relevant and irrelevant data.
• Communicates and provides relevant recommendations to key partners – Sales/ Leadership through analytics while addressing real business problems/ issues/ challenges.

Skills Required

• Excellence in strategic and analytical problem solving. Excellence in business analysis to address customer problems, quick analytical thinking, and able to have focused energy in transforming the requirements into solutions.
• Polished verbal and written communication style. Ability to confidently build a strong rapport with project teams and the customer teams. Good networking skills to work across different multi-cultural teams towards focused goal. Agreeable in interacting with and presenting to executives and senior business leaders.
• Advanced analytical and reporting skills
• Prior experience in Analytics planning, design and implementation is required.
• Excellent skills in Excel and PowerPoint is mandatory.
• Knowledge of open source tools like R / Python or Other data analytics tools will be added