Oracle Engagement Cloud Consultant

About Apex IT:

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Role: Oracle Engagement Cloud Consultant

Experience – Overall experience of 4 to 6 years. Minimum 3 years of relevant experience in Oracle CX (mandatory)

Job Description:

• Implement Oracle Engagement Cloud per the design provided by the Team Leader

• Own development responsibility from definition through delivery

• Exhibit strong design and development skills

• Orientation to contribute both as a mentor as well as an individual contributor

• Ability to research, follow up and resolve complex problems

• Strong troubleshooting skills

Must have:

• 3+ years of experience implementing Oracle Engagement Cloud and/ or Oracle Sales Cloud CRM systems

• Must have at least 4 full projects experience, through go live

• Prior experience with working on fast paced milestones using flexible and adaptive methodologies

• Strong programming skills, as well as the ability to review complex code bases written by others

• Excellent problem-solving skills.

• Ability to understand, analyze and solve both explicit and implicit requirements

Functional Modules:

• Sales Planning and Forecasting

• Engagement Cloud Service Request functionalities.

• Sales Territories

• Sales Quotes and Leads

• Opportunity Management

• Mobile and Outlook integration

• Fusion CRM BI/Dashboards/KPIs

• File Import

• Security, Groovy Scripting and Object Customization

Note: Experience with Oracle CX, VBCS, DCS, XML, Java Programming, WSDL, SOAP UI & Webservices will be an added advantage.

General Requirements:

• Ability to work well with highly collaborative team

• Demonstrated interest in learning new technologies and obtaining certifications

• Excellent communication and interpersonal skills.

• Oracle Sales Cloud or Oracle Engagement Cloud Certification (preferred)