Oracle Engagement Cloud Consultant

Apex IT , Bangalore, Anywhere · apexit.com · Full-time employment · Programming

About Apex IT:

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Role: Oracle Engagement Cloud Consultant

Experience – Overall experience of 4 to 6 years. Minimum 3 years of relevant experience in Oracle CX (mandatory)

Job Description:

  • Implement Oracle Engagement Cloud per the design provided by the Team Leader

  • Own development responsibility from definition through delivery

  • Exhibit strong design and development skills

  • Orientation to contribute both as a mentor as well as an individual contributor

  • Ability to research, follow up and resolve complex problems

  • Strong troubleshooting skills

Must have:

  • 3+ years of experience implementing Oracle Engagement Cloud and/ or Oracle Sales Cloud CRM systems

  • Must have at least 4 full projects experience, through go live

  • Prior experience with working on fast paced milestones using flexible and adaptive methodologies

  • Strong programming skills, as well as the ability to review complex code bases written by others

  • Excellent problem-solving skills.

  • Ability to understand, analyze and solve both explicit and implicit requirements

Functional Modules:

  • Sales Planning and Forecasting

  • Engagement Cloud Service Request functionalities.

  • Sales Territories

  • Sales Quotes and Leads

  • Opportunity Management

  • Mobile and Outlook integration

  • Fusion CRM BI/Dashboards/KPIs

  • File Import

  • Security, Groovy Scripting and Object Customization

Note: Experience with Oracle CX, VBCS, DCS, XML, Java Programming, WSDL, SOAP UI & Webservices will be an added advantage.

General Requirements:

  • Ability to work well with highly collaborative team

  • Demonstrated interest in learning new technologies and obtaining certifications

  • Excellent communication and interpersonal skills.

  • Oracle Sales Cloud or Oracle Engagement Cloud Certification (preferred)

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