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- Assists with the deployment, basic configuration and troubleshooting of network components such as Firewall, Network attached storage, Load Balancers, etc., in the real environment.
- Performs basic system deployment utilising enabling tools.
- Diagnoses and repairs system issues and deploys upgrades to existing products and software
- Creates and maintains documentation and procedures for implementing management tools utilised by team members and other support groups, which include operating system requirements and application requirements
- Understands security aspects such as Web Filtering, URL Filtering and Filtering Proxies
- Good knowledge of Switches, Routers, Firewall and other networking devices.
- Good understanding of DNS and DHCP in a network
- Hands-on experience on basic networking and knowledge on troubleshooting concepts.
- Good interpersonal and customer service skills.
- Linux OS basic skills
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