Senior Backend Engineer

Agara Labs is applying machine-learning to empower customer-service agents. We offer an extremely flexible platform which handles multi-format, multi-channel data to generate accurate predictions in real-time. Superimposed on a modern user interface and presented to customer service agents, these predictions can reduce the time taken to close a case dramatically. This alone can save large enterprises hundreds of millions of dollars. More importantly, this frees up the agents to do what they do best - have quality conversations with consumers for a better overall experience.

Our solution has been proven in production with a major global entity.

Your role:
You will be part of the backend team. You will plan and build out this product in its entirety, which will involve:

- Architecting an ecosystem of microservices with blazing fast and efficient inter-process communication
- Building an API that will scale out to millions of requests a day
- Setting up fail-proof data-storage solutions, ensuring their synchronisation and ability to scale horizontally
- Working with state-of-the-art machine learning toolkits
- Implementing the best industry practices w.r.t CI, CD and information security

You MUST HAVE:
- 5+ years of experience in a developer and / or lead-developer role
- Strong fundamental knowledge of HTTP
- Strong fundamental knowledge of linux systems
- A deep architectural understanding of web applications
- Experience crafting, implementing and securing high-performance RESTful services capable of serving millions of requests a day
- Ability to build fault-tolerant software systems
- Ability to pick the right storage-system and the right data-structure for the task at hand

You SHOULD HAVE:
- Expertise in any two of:  Java, Python, Node.js, Go, C++
- Strong experience in any two of: MySql, Postgres, MongoDB, Redis, Elasticsearch
- Experience in one of: AWS, GCP
- Advanced knowledge of Git VCS